Understanding Long-term Care Resident Rights in Ontario

March 12, 2021

Beckett Personal Injury Office's Scales of Justice's article image

The health, safety and dignity of your loved ones is paramount to the Beckett team. With a practice area in long-term care negligence and elder abuse, you can feel confident that you and your family are receiving the best knowledge and support from our team. Ontario’s laws outline a set of rights for residents in any long-term care home or retirement home. These rights aim to protect residents and ensure that they are treated with dignity and respect. Our team will help assist you if you feel as though these rights are not being adhered to.

What Are the Long-term Care Homes Act and the Retirement Homes Act?

The Long-Term Care Homes Act was put in place by the Ontario government to ensure that residents in long-term care homes are treated in such a way that allows them to live their lives to the fullest extent possible. The goal of the Act is to create an environment within long-term care homes where residents receive the respect, support and services they need and deserve. This goal is supported by the collaboration of residents, their families and friends, care providers and the community.


The Retirement Homes Act was put in place by the Ontario government and focuses on ensuring that retirement homes across the province are operated in such a way that give residents autonomy and respect. This Act outlines the specific expectations and responsibilities of retirement home providers. All Ontario retirement homes are governed by a set of principles that aim to provide security, comfort, choice and dignity to all residents.

Which Rights Do These Acts Protect?

The Long-Term Care Homes Act is a detailed piece of legislation that focuses on the expectations of care for residents living in long-term care homes. Two key highlights of the Act are ensuring that residents are never subjected to any abuse or neglect. Additionally, the Act describes the right of residents to proper care, a safe and clean home, and participation in decisions about their care. The Act discusses a variety of additional responsibilities placed on long-term care homes to ensure that all residents are receiving optimal care. It is important to familiarise yourself with the Act to establish a basic understanding of the care you or your loved ones are entitled to while living in a long-term care home.


The Retirement Homes Act is a similar piece of legislation that focuses on the rights of residents living in a retirement home. The Act outlines a fundamental principle of creating an environment in which all residents of retirement homes can live with respect, privacy, dignity and autonomy. There is also a focus on the safety and security of all residents who live in the home. A basic understanding of this Act can help you establish the level of care that a resident of a retirement home is entitled to.

Do You Have Concerns about the Care You or a Loved One Is Receiving?

The care that you or your loved one is receiving in their long-term care home or retirement home should always be to your satisfaction. If you have concerns about the care that you or your family member is receiving, we can help. Our team of experienced lawyers can walk you through filing an inquiry or complaint, as well as discuss the other options you have available.


We’ll be with you, every step of the way. Contact us today!

Published on March 12, 2021

Identifying Long-Term Care Negligence

January 31, 2023

Identifying Long-Term Care Negligence

While you rely on long-term care facilities to care of your family members and provide for their physical and mental wellbeing, it's important that you understand the warning signs of long-term care negligence and when it's necessary to report a complaint. Read our latest blog for more information:

Read More
Slip and Fall Accidents in the Winter Months

January 27, 2023

Slip and Fall Accidents in the Winter Months

Slip and fall accidents are a common occurrence during the winter months, as snow and ice can create hazardous conditions that make it easy to lose your footing. These accidents can lead to serious injuries, including broken bones, head injuries, back and neck injuries, and can have long-term consequences for those affected.

Read More
Car Accident Claims: Know The Process

December 12, 2022

Car Accident Claims: Know The Process

If you've been involved in a motor vehicle accident, it's important that you know the legal processes involved in claiming benefits and seeking the compensation that you're entitled to. For more information, check out our blog post.

Read More