Understanding Resident Rights
All facilities in Ontario that provide residential care for the elderly are governed by provincial legislation that mandates the level of care. Why are these homes particularly susceptible to COVID-19? Even before the pandemic, there were several reports of long-term care homes and nursing homes being understaffed, and there were reports of abuse and neglect. During this pandemic there are several reports of insufficient testing of residents and staff, insufficient quantities of personal protective equipment (PPE) and insufficient efforts of physical distancing measures being implemented in these homes.
There are some steps that you can take to lodge a complaint about the level of care your loved one is receiving. If your family member contracts COVID-19 and this results in serious illness or death then you may advance a lawsuit.